Shipping & Returns

SHIPPING POLICY

Please keep in mind that we hand make every product that we carry. Most of the time we have stock on hand and we ship very fast. There are times when we have to pour your order when it comes in and this could cost us an extra day or two.

We ship on Mon - Friday ONLY. Any orders that we get after 12:00 noon on Friday - Sunday  will be filled and shipped in the order we get them starting Monday morning. Our goal is to get your item into your hands fast and safe. Should you have any problems with shipping please contact me right away. We won't smile till we make you smile.

Contact us at: nccandleman@gmail.com

Return  Policy

Due to Covid -19 we are not taking returns or exchanges at this time. Should you have a breakage problem with your order simply contact us. We will ask that you supply pictures of the damage so that we can use them to the post office insurance claim.

We have a very high standard for our products. We apply that same dedication to making sure our clients are treated the same way.

 

Contact us at: nccandleman@gmail.com